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Privacy Policy of Château d'Osmond
Effective Date: 01/01/2021
1. Collection of Personal Data
We collect the following personal data:
- First and last name
- Email address
- Postal address
- Phone number
- Payment information
This data is collected when you:
- Create a customer account
- Place an order
- Subscribe to our newsletter
- Contact our customer service
2. Use of Data
Your personal data is used for:
- Processing and delivering your orders
- Managing your customer account
- Sending you our newsletter if you have subscribed
- Improving our products and services
- Preventing fraud
3. Legal Basis for Processing
The processing of your data is based on:
- The execution of the sales contract and our General Terms and Conditions of Sale
- Your consent (for our newsletter)
- Our legitimate interest (improvement of services, fraud prevention)
4. Recipients of Data
Your data may be shared with:
- Our service providers: delivery, payment
- Competent authorities upon request
We do not sell your personal data to third parties
5. Data Retention Period
We retain your data:
- For the duration of your commercial relationship with us
- 3 years after your last activity for prospects
- 10 years for billing data
6. Your Rights
You have the following rights:
- Access to your data
- Rectification of inaccurate data
- Erasure of data
- Objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights:
- If you have an account, log in and click on "My personal data"
- In all cases, you can contact us
7. Data Security
We implement technical and organizational measures to protect your personal data
8. Changes to the Policy
We reserve the right to modify this policy. Changes will be published on this page
N'hésitez pas à me faire savoir si vous avez besoin d'autres modifications ou d'informations supplémentaires.